The client, who acts as both a major consumer and producer, retained us to develop and present a position on congestion management. In our evidence, we pointed out that congestion is an issue much like generation reliability, wherein there is a trade-off between the cost of reducing congestion (like increasing reliability) and the value of doing so. Out of several competing proposals, the regulator adopted our recommendation and directed the transmission utility to implement it. Subsequent to the decision, the transmission utility retained us to assist in implementing the proposal.